Website Privacy Policy

Welcome to ADU NYC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the privacy practices of our website, located at www.adunyc.net, and outlines how we collect, use, disclose, and safeguard your information when you visit our site or use our design-build and ADU feasibility survey services.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific consumer or device ("personal information"). We collect this data in two ways: directly from your inputs and automatically through your interaction with our website.

A. Information You Provide Voluntarily

  • Contact Information: Your name, email address, phone number, and mailing address when you fill out a contact form, request a consultation, or book an ADU feasibility survey.

  • Property & Project Details: Information regarding your New York City property (such as condo/co-op rules, dimensions, layouts, neighborhood, or specific zoning characteristics) submitted to evaluate your renovation or ADU potential.

  • Payment Information: Financial data (credit card numbers, billing address) required to process transactions for surveys or consultations. All payment data is securely handled by our third-party payment processors; we do not store raw credit card credentials on our servers.

B. Information Collected Automatically

  • Log and Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, time spent on the site, and other device diagnostic data collected via Squarespace and analytics tools.

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, track usage trends, and remember your preferences. You can adjust your browser settings to refuse cookies, though some features of the site may function improperly as a result.

2. How We Use Your Information

We utilize the collected information for various professional and operational purposes, including to:

  • Provide, maintain, and optimize our website and design-build services.

  • Process your bookings, payments, and deliver your comprehensive ADU Feasibility Surveys.

  • Communicate directly with you regarding updates, scheduling, administrative changes, and promotional offers related to ADU NYC.

  • Navigate municipal, building department (DOB), and condo/co-op board regulatory requirements on your project's behalf.

  • Monitor website performance, detect security vulnerabilities, and prevent fraudulent activities.

  • Comply with applicable legal, structural, and regulatory obligations.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following strict circumstances:

  • Third-Party Service Providers: We share data with trusted vendors performing infrastructure, payment processing, data analysis, marketing assistance, or email delivery services for our firm.

  • Regulatory and Building Authorities: If explicitly required for your project or requested by you, relevant property data may be shared with co-op/condo boards, architects, engineers, or the NYC Department of Buildings (DOB).

  • Legal Compliance: We may disclose information if required by law, subpoena, or government authority to protect our rights, your safety, or the safety of others.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred to a successor entity.

4. Data Security

The security of your personal information is paramount to us. We implement appropriate commercial, technical, and administrative safeguards designed to secure your data from unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

5. Your Rights and Choices

Depending on your jurisdiction, you may possess specific statutory rights regarding your personal information, which may include:

  • The right to request access to or copies of the personal data we hold about you.

  • The right to request that we correct inaccuracies or complete incomplete personal profiles.

  • The right to request the erasure of your personal data, subject to certain exceptions established by law (e.g., maintaining billing records).

  • The right to opt-out of receiving promotional communications by utilizing the "unsubscribe" link in our emails or contacting us directly.

6. Third-Party Websites and Services

Our website is hosted on the Squarespace platform and may contain links to external sites or integration with third-party applications (such as social media buttons or payment gateways). We are not responsible for the privacy policies, content, or practices of these external entities. We encourage you to review their respective privacy statements carefully.

7. Children's Privacy

Our services are intended exclusively for adult property owners and individuals seeking architectural design-build consultation. We do not knowingly market to or collect personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete it.

8. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any modifications will become effective immediately upon posting the updated policy to this page, denoted by an updated "Effective Date" at the top of the document. Your continued use of our website following any updates constitutes your acceptance of the revised policy terms.

9. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or how your personal information is handled by our team, please contact us at:

ADU NYC Website: www.adunyc.net

Email: info@adunyc.net

Location: New York City, NY